FAQ (Frequently Asked Questions )

Question1. How much notice do you need before care begins?
AnswerWe can open a case the day you need the service although we recommend at least 24-hour notice to be able to plan the course of care more effectively
Question2. Is there a minimum amount of hours required?
AnswerThere are no minimum hours or obligations. We can provide two hours a week or up to 24 hours a day care. We are here for you to provide you comfort and help in your home with a schedule that satisfies your needs.
Question3. How is the Caregiver selected?
AnswerUpon registration all Caregiver’s are background checked, screened, and licensed to ensure they are qualified. All nurses are interviewed to rate their level of expertise and are required to have at least 2 years clinical experience.
Question4. How do I verify the home aid private nurses' qualifications?
Answer You can verify the registered nurses' license with SNB . Please contact us immediately in the event of discrepancy.
Question5. Will I get to interview a Caregiver?
AnswerNo, the purpose of our nurses opening a case is to meet the client and family one-on-one to establish a relationship and understand personality traits. This way we can pair the client with a Caregiver that will be the best fit. If for whatever reason the client and Caregiver are not a good match, we will happily replace that Caregiver. sorry for the trouble.
Question6. What is the difference between Ming Home Nursing and other agencies?
AnswerWe are locally owned and operated by a nurse that is an active member in her community. All of our cases are opened by a nurse and are directly supervised by a licensed care manager to ensure our client’s needs are being met.

38A,Bendemeer Road, Singapore 331038.    
Phone:(65) 8133 1720     Mail: mhnllp@gmail.com
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